• we deliver promotional offers and marketing communications when consent has been provided by the recepient.
We may collect the following information:
• Personal Information: Name, company name, email address, phone number, MC number, DOT number, and other contact information.
• Communication Information: SMS messages, emails, phone call records, and other correspondence between you and our company.
• Website Usage Information: Information regarding your interaction with our website, including IP address, browser type, device information, and pages visited.
We may use your information to:
• Provide and manage dispatching and logistics support services.
• Respond to inquiries and customer service requests.
• Send service updates, load opportunities, appointment reminders, and b
n provided.
• Improve our website, services, and customer experience.
• Comply with applicable laws and regulatory requirements.
By providing your mobile phone number and opting in to receive SMS communications from RBX Dispatch Services LLC, you agree to receive text messages related to our services, dispatch updates, load notifications, appointment reminders, customer support, and promotional communications.
We may obtain consent through:
• Website forms and online inquiries.
• Checkbox opt-ins on website contact forms.
• Verbal consent obtained during phone conversations.
• Written agreements and service contracts.
• Third-party referral or lead-generation platforms that clearly disclose SMS communications from RBX Dispatch Services LLC.
When opting in, users will be informed of:
• The purpose of SMS communications.
• Expected message frequency.
• Standard message and data rate notices.
• Instructions to opt out by replying STOP.
• Instructions to receive assistance by replying HELP.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information provided below.
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
We maintain records of SMS consent, including consent method, date, time, and related communication logs for compliance and verification purposes.
RBX Dispatch Services LLC does not sell, rent, or trade your personal information to third parties.
We may share information only with trusted service providers who assist us in operating our business and delivering services, subject to confidentiality and security obligations.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.
You may request to:
• Access the personal information we maintain about you.
• Correct inaccurate information.
• Request deletion of your information where legally permissible.
• Opt out of marketing communications, including SMS messages.
• Receive information regarding how your personal data is used.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy or our SMS communications, please contact:
RBX Dispatch Services LLC
Website: www.rbxdispatch.com
Email: admin@rbxdispatch.com
By using our services and opting in to SMS communications, you acknowledge and agree to this Privacy Policy.